Click "Have Disk" 7. Browse to the folder where you extracted the driver and click Ok. Enabling your embedded web camera by installing appropriate software will allow your system to capture and send images through a computer network, and include support for various features that the webcam benefits from.
In addition to that, updating the software on your device can fix various problems that might be encountered during the product's lifetime, and improve existing features like image quality, or add support for new ones. When it comes to the installation process, the steps are very simple, as each manufacturer tries to make them as easy as possible, so that every user can perform the update on their own — simply run the package and follow the on-screen instructions for a complete installation.
Therefore, if you consider applying this package, hit the download button, and install it on your computer. Moreover, constantly check with our website in order to make sure that you don't miss a single new release. Your feedback counts! Thanks for trying, but it was not the one. After I install HPSetup.
Follow the steps in the below article and perform a system restore back to the date when everything was working fine on the computer and check whether the issue is resolved. Thanks for trying, for some reason there's only a system restore point created 3 days ago, long after my problem started. I recommend you follow the steps in the below artilce and perform a system reset and check.
I'm pretty sure the driver you're looking for is in the picture. I randomly did the same thing as you after taking the advice of someone on a youtube video suggesting to delete the driver and let the computer "automatically re-install it". And of course I didn't think to note what the driver was actually called. I tried every fix online and came across this forum in the process. Next time I started up the computer the driver was there and I was able to set up windows hello face recognition.
Thanks for your comment! This was what I was looking for. Unfortunately nothing happened after the bios update. What about your camera's. Should the IR camera be the hello device? Will this really help fix my problem? I read here that in windows 10 a reset will not help restore the original HP drivers. I'm afraid it will only cause more driver problems but maybe I will try later.
Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide.
Windows Hello Face Recognition does not work. The infrared IR camera might not turn on, the feature might hang, or one of the following error messages might display:.
Sorry, something went wrong. Couldn't turn on the camera. Make sure it's working properly. Sorry something went wrong. Please sign in with your PIN.
Using the search box on the taskbar, search for and open Device Manager.
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