If you are using a Wi-Fi network to download the apps, switch to mobile data and check if it works. The reason behind this is that specific Wi-Fi networks block port It is the port used by Google Play.
To switch the networks, pull down the notification shade of your device and tap on the Wi-Fi icon to switch it off. Now look for the Mobile data icon and switch it on. Once you have switched the internet access, restart your device and then go to Google Play to resume the app download. Check if the problem you were facing has been fixed. Download manager facilitates the downloading of all the apps. You must ensure that it is On so that your apps can be downloaded successfully from the Play Store.
To check if Download Manager is On or not, you should head into the Settings menu of your device and then go to the Apps or Application Manager. Now you will notice tabs on the top of the screen. Swipe right or left to go to the tab that says All. Look for Download Manager under this section and tap on it to determine whether it is enabled or disabled.
Those users who find it disabled, tap on the Enable option to Enable Download Manager and then download the apps again. Wiping the cache for Google Play can solve a few problems related to the Play Store. Cache files store information that helps your device load the application quickly. These files are recreated once you reaccess the application. The Data files of an application store data that includes all information saved on the app like high scores, usernames, and passwords.
When the data files are deleted, you must make sure that you write down any important information before deleting the files. Go back to the app store and check if the apps begin to download now.
If the problem is not fixed yet, then delete the data files by going through the same steps, and then instead of tapping on Clear Cache, you must tap on Clear Data. You will notice a warning that will tell you that all data will be deleted. Press Ok to confirm and then open the Play Store to look for the app and begin the download. Check if this helps you fix the problem on your Android device. Google Play Services is the process through which your applications communicate with various sections of your device.
It enables sync and ensures that push notifications are sent to the device apps on time. Google Play Services plays an essential role in the working of applications. A problem in the cache or data files of the Play Services can cause a problem when it comes to downloading the applications from the Play Store. Once the cache files have been wiped, check if the problem is fixed.
If you can still download apps from the Play Store, then follow the same steps to return to the screen from where you cleared the cache. Page content loaded. Oct 12, AM in response to Bambang. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings.
Correct the date and time set automatically then go back and try to update the apps again. Oct 12, AM. Still unable to download the apps from App Store, it still says "cannot connect to itunes store". Actually, i downloaded some stuff from apps store over wifi few hours ago, and it works, but now when i tried to download from App Store over 3G, it's failed.
Not sure how large the apps are that you are trying to download over 3G - but there is a 50MB limit for 3G downloads. Communities Get Support. Sign in Sign in Sign in corporate. From the Home screen, touch and hold the app. From the menu that appears, choose Prioritise Download. Restart your iPhone or restart your iPad. If you still can't download or update apps on your iPhone or iPad, contact Apple Support.
Open the App Store and sign in If a blue account button has appeared at the top of the App Store, you may not be signed in. Update the app manually In the App Store, try to update the app manually. See what payment method you have on file and make sure that it isn't expired, declined, or failed. Contact Apple Support for assistance. From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download. Restart your iPhone or restart your iPad. If you still can't download or update apps on your iPhone or iPad, contact Apple Support.
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